Arcade/Attraction Attendant

Wilderness at the Smokies
  • Post Date: July 18, 2017
  • Apply Before: January 1, 2019
  • Applications 1
  • Views 568
Job Overview

JOB SUMMARY:  An Attractions Associate for Wilderness atthe Smokies is responsible for providing guests with a safe and positive play experience,in Adventure Forest, with regard to all of the above-mentioned attractions.  This includes, but isn’t limited to: ensuringall safety requirements are met, providing outstanding customer service, communicatingwith guests and other associates, helping our guests have a fun time and allother duties as assigned.

 

ESSENTIALDUTIES AND RESPONSIBILITIES:  This list ofduties and responsibilities is not all inclusive and may be expanded to includeother duties and responsibilities as management may deem necessary from time totime. 

  1. Operate all ride controls/control panels for ride, ropes course, rock wall, mini-golf or laser tag.
  2. Verbally communicate and tactfully enforce Safety rules.
  3. Help guests while entering/exiting rides, as needed, and during any evacuation.
  4. Inspect harness and other applicable safety equipment, prior to use.
  5. React calmly and quickly in stressful/emergency situations.  Physically assist guests throughout the ride/attraction, as required. 
  6. Visually observe guest actions during ride operations to prevent safety hazards.
  7. Visually ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction.
  8. Ensure that each guest receives outstanding customer service by providing a friendly

environment.

  1. Keep ride/attraction area clean.
  2. Complete ride/attraction safety ride-a-round/walk through, if/when required.
  3. Follow all safety standards to include reporting any violation of standards.
  4. Requires regular and predictable attendance.
  5. All other duties as assigned by management.

 

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