Assistant General Manager

Ole Red Gatlinburg - Ryman Hospitality Properties
  • Post Date: September 12, 2018
  • Applications 0
  • Views 172
Job Overview


The Assistant General Manager is responsible for all daily operations and guest experiences at Ole Red (a restaurant, bar, and entertainment destination). This role will work in close partnership with the GM on the development, implementation and execution of the business strategies – to include service and sales strategies, operational budget, restaurants/bars and banquets/catering.


  • Organize and lead all staff and operations on the main floor of the restaurant
  • Ensure consistent positive guest experiences through continuous interaction and feedback requests
  • Respond to negative feedback by taking all appropriate actions to diffuse the situation and turn it into a positive one
  • Actively participle in the attraction, selection and development of front line and management staff
  • Develop direct reports by communicating performance expectations and delivering timely feedback
  • Seek opportunities to enhance revenue and produce new possibilities in all areas of operations
  • Provide leadership and support for Ole Red Nashville by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
  • Partner with GM to prepare annual budgets, as well as P&L oversight/management
  • Participate in the development of long and short-term plans for revenue growth and cost control measures
  • Ensure systems are in place for all inventories/controls
  • Provide oversight and support for all entertainment programming for the main floor
  • Meet and exceed all financial budgeted expectations for Ole Red Nashville
  • Ensure compliance with corporate standards to maintain a working environment that is free of discrimination and harassment
  • Maintain a positive attitude while remaining objective in all circumstances
  • Communicate and uphold all corporate standards, guidelines, policies and procedures
  • Partner with GM on physical facility to ensure proper maintenance and repair
  • Maintain composure to assuage potential volatile situations in a positive, effective manner
  • Maintain personal integrity by abiding by and supporting the values and principals of the company
  • Support high level of community involvement and partnership via personal and/or team presence and participation at designated events/functions
  • Perform other duties as assigned



  • High school diploma required
  • College degree is preferred; BS degree in hotel/restaurant management is desirable
  • A combination of practical experience and education will be considered as an alternative


  • Minimum five years of progressive restaurant management experience
  • Proficient knowledge and experience with Microsoft Office (Outlook, Word, Excel)
  • Aloha Point of Sale, Compeat and Hot Schedules experience a plus
  • Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports desired

Knowledge, Skills, & Abilities:

  • Strong knowledge in the following dimensions of restaurant functions required: food planning and preparation, purchasing, sanitation, security, corporate compliance, recordkeeping, and preparation of reports
  • Outstanding leadership, communication and training skills
  • Ability to establish clear direction, set goals, monitor progress and measure results
  • Passion for the hospitality business and compassion for people
  • Capable of creating fun in a fast-paced and stressful environment
  • Ability to communicates assertively in a non-aggressive, candid manner


  • Servsafe
  • ABC Certification
  • Valid TN driver’s license
  • This position requires a pre-employment drug screening

Job Detail
  • How To Applyplease apply online at
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