Sales associate

The Rockport Group
  • Post Date: January 30, 2018
  • Apply Before: March 16, 2018
Job Overview

At The RockportGroup, we go to work every day not just to make good-looking, comfortableshoes, but to enjoy the daily adventures that come along with teammates who arepassionate, motivated and unbelievably talented. Naturally, we seek candidateswith similar drive and enthusiasm.

Come and be partof our dynamic retail team! We are looking for a Sales Associate for our SeviervilleRockport Store.  

The SalesAssociate is tasked with providing superior customer service on a consistentbasis while maintaining the store’s visual presentation to companystandards.  The Associate participates asan active member of the Rockport team by consistently striving to achievemultiple items per transaction while ensuring fast, efficient service whenpresenting merchandise and processing sales at the register.  Additionally, the Associate provides maximumefficiency in receiving and processing of merchandise and bringing positiverecognition to the Rockport brand.

 

Key Accountabilities:

    • Is aware of store and individual targets andactively works to meet or exceed these by using all of the resources availablewithin the store.

    • Meets or exceeds customer expectations and boostssales and Brand experience by using appropriate elements of the customerservice / selling model.

    • Completes all required training programs andeffectively transfers learning into skills on the job.

    • Efficiently and accurately handles all salestransactions

    • Maintain up-to-date knowledge of the POS system,specifically with regard to check, cash, and credit card transactions,including exchanges and refunds.

    • Maintain up-to-date knowledge of all policies andprocedures relating to the POS system.

    • Maintain a high standard of sales floorpresentation in accordance with Rockport’s merchandising guidelines.

    • Make sure allaspects of the store are cleaned and well maintained at all times and thefollowing tasks are done properly:

      • Recovery shouldbe done each night

      • Restockingshould be done before store hours as much as possible

      • Projects andrestocking that need to be done during store hours should be accomplished in aneat and orderly manner

    • MaintainRockport’s standards of cleanliness and tidiness at all times.

    • Maintain stockroom organization in accordance withRockport’s standards.

    • Follow Rockport’s inventory control procedures tomake sure all merchandise is accounted for correctly.

    • Keep stockroom clean at all times

 Qualifications and Experience:

MinimumRequired:

  • High School diploma or equivalent

  • Ability to communication effectively

  • Able to lift up to 50 pounds consistently and meetthe physical demands of the job

  • Computer literate with MS Office

 

Preferred:

 

  • Previous retail experience in a high serviceoriented environment

  • Footwear experience

 

 

To Apply – GoTo: www.rockport.com/careers

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