Front Desk Clerk

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The Park Vista
  • Post Date: January 4, 2019
  • Applications 0
  • Views 1557
Job Overview



  • Prior cash handling experience necessary.

  • High School graduate or G.E.D. equivalent.

  • 7th/8th grade math skills required.

  • Ability to communicate effectively with the public and other employees.

  • Read, write and speak English fluently.

  • No employee will pose a direct threat to the health/safety of self orothers.




  • CUSTOMER SERVICE: Meet service quality standards that affect guestsatisfaction; respond to guest questions or problems in a timely, professionalmanner.

  • WORK HABITS: Meet the hotel standards for work procedures, dress,grooming, attendance, and punctuality; report to work and return from breaks ontime; give advance notice when absence is anticipated; require typical amountof supervision; accept work assignments without complaints.

  • PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improveperformance or cross-train for other hotel positions; solve routine problems thatoccur on the job; ask questions when not sure how to complete something; learnnew skills as quickly as most others in the same job.

  • SAFETY AND SECURITY: Be alert to hazards and responsible in carryingout hotel’s safety, security, and emergency procedures; suggest ways to improvesafety conditions that reduce or prevent accidents and injuries; participate onsafety committee or other special projects for safety; actively seek and reportpotential security risks or hazardous conditions.

  • FRONT DESK OPERATIONS: Follow the hotel’s recommended guest arrival anddeparture procedures; understanding of computer-based front desk systems issufficient to perform the primary responsibilities of the job; answer guests’questions about the hotel services and amenities.

Job Detail
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