Room Service Server

The Park Vista
  • Post Date: January 4, 2019
  • Applications 0
  • Views 116
Job Overview

QUALIFICATIONS

 

  • One to two years prior room service experience.

  • Some wine and fine food knowledge helpful.

  • Read, write and speak English fluently.

  • Food/Beverage Service Worker Permit, where applicable.

  • Ability to communicate effectively with the public and other employees.

  • Meet minimum age requirement of jurisdiction.

  • No employee will pose a direct threat to the health/safety of self orothers.

     

    PERFORMANCESTANDARDS

     

  • CUSTOMER SERVICE: Meet service quality standards that affect guestsatisfaction; respond to guest questions or problems in a timely, professionalmanner.

  • WORK HABITS: Meet the hotel standards for work procedures, dress,grooming, attendance, and punctuality; report to work and return from breaks ontime; give advance notice when absence is anticipated; require typical amountof supervision; accept work assignments without complaints.

  • PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improveperformance or cross-train for other hotel positions; solve routine problemsthat occur on the job; ask questions when not sure how to complete something;learn new skills as quickly as most others in the same job.

  • SAFETY AND SECURITY: Be alert to hazards and responsible in carryingout hotel’s safety, security, and emergency procedures; suggest ways to improvesafety conditions that reduce or prevent accidents and injuries; participate onsafety committee or other special projects for safety; actively seek and reportpotential security risks or hazardous conditions.

  • MONEY HANDLING/CASH CONTROL: Follow hotel audit standards for cashhandling; keep accurate amounts in cash drawer/apron; report tips accurately;give proper change; accurately post charges to suite; accurately calculateguest check totals; correct over-rings; meet hotel standards for guest checks;advise manager of shortages.

Job Detail
  • How To Applyhttp://www.parkvista.com/gatlinburg-hotel-jobs.php https://www.davidsonhotels.com/careers.aspx
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