Sales Assistant

Job Overview

Great Smoky Mountains Association is hiring team members who love GSM National Park and enjoy a fast-paced retail environment!

We seek hourly sales assistants to work at Sugarlands Visitor Center and Gatlinburg Welcome Center. Duties include ringing up sales, answering visitor questions, stocking shelves, etc. Retail sales experience preferred. Hiring Rate: $15.00/hr plus performance bonuses. Need to be able to work 20-40 hours per week.

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Operates visitor center sales outlet; performs opening/closing procedures; operates media player to showcase video media available for sale; secures sales outlet at end of workday.

Provides customer service in person or by telephone; provides assistance/information related to park/visitor center services, facilities, activities, locations, distances, merchandise, charges/fees, procedures, or other issues; directs visitors to points of interest within park; provides information regarding programs of the Association and the National Park Service (NPS); provides interpretive information to assist visitors with identification of indigenous wildlife, flora, and fauna; refers inquiries to proper Association officials, NPS officials, Gateway Regional Visitor Center partners, or other personnel as appropriate.

Performs retail sales work; assists customers with selection of merchandise for purchase; conducts sales transactions; operates computerized cash register; process credit card payments, accepts cash payments, and makes change for items purchased.

Promotes the benefits of GSMA membership to visitors; recruits and processes new members and renewal members.

Records/secures moneys received; collects money deposited by visitors into brochure/leaflet dispensers; sorts, counts, and records money; balances cash register drawers; prepares bank deposits.

Maintains/stocks vending machines; collects, records, and secures money; coordinates service/repair when needed.

Maintains/displays shelf inventory of merchandise for sale; stocks shelves, brochure/leaflet dispensers, and display tables; places, moves, or removes stock items; replenishes items as necessary; obtains items from stock room.

Initiates requests for new/replacement materials from warehouse; inspects deliveries to verify accuracy and completeness of order; identifies incorrect or damaged items; packages items for shipment; communicates with warehouse personnel regarding status of orders, discrepancies, or problems; assists in conducting periodic inventories.

Applications can be downloaded from our website at https://www.smokiesinformation.org/ or apply in person at Sugarlands Visitor Center 1420 Little River Rd., Gatlinburg, Tn 37738

GSMA is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.